At Zyvo, we value privacy and treat personal information with care and responsibility. This Privacy Policy outlines how we collect, use, and protect the information you share with us when communicating or interacting with our services.
1. Information We Collect
We may collect the following types of information:
Contact Information – such as name, phone number, and email address.
Device Data – including browser type, device model, language settings, and access time.
Usage Information – pages visited, time spent on the site, and interaction details (e.g., clicks).
Communication Details – when you contact us via form, email, or phone.
We do not collect sensitive personal information, financial data, or location tracking details.
2. How We Use Your Information
Your information is used strictly for the following purposes:
To respond to your inquiries and provide customer support.
To improve our services based on user behavior and feedback.
To send relevant updates or technical notices, when requested.
To analyze user interactions for service improvement.
To ensure the safety and performance of our technology.
We use this data solely to improve your experience and ensure smooth service delivery.
3. Data Protection and Retention
Zyvo maintains appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. These measures include secure systems and controlled access.
We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by applicable laws.
4. Information Sharing
Zyvo does not sell, trade, or lease your information to third parties. We may share limited data with carefully selected service providers strictly for operational support (e.g., technical hosting), and only when necessary to fulfill specific tasks. These providers are required to adhere to confidentiality and data protection agreements.
No information is shared with advertising platforms for profiling or tracking purposes.
5. Your Rights and Choices
You have the right to:
Request a copy of the personal data we hold about you.
Ask for corrections to your contact details if they are inaccurate.
Request deletion of your personal information when appropriate.
To exercise these rights, please contact us using the details provided below. We respond to all verified requests in a timely and respectful manner.
6. Cookies and Analytics
For transparency, please refer to our separate Cookie Policy for full details on how browser-based tracking and cookie usage is managed.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect improvements in our operations or regulatory updates. Any changes will be reflected by revising the “Effective Date” above.
📬 Contact Information
If you have questions about this Privacy Policy or how your data is handled, you can contact us:
Phone: +971 548899359
Email: [email protected]
Address: 52 Al Taqwa St, Shakhbout City, MSH7, Abu Dhabi, UAE